Good Content in a Digital World

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With this quick pace of technology and increasing access to information, the world is a land of opportunities for those who have the knowledge. An individual in the 21st century has the opportunities to influence millions of people across the globe. Unfortunately, many do not know how to do it. With the rapid fire of social media interaction and engagement, businesses need to know how to write great content in order to sustain success. The internet has made it necessary for online platforms to keep fresh content or customers will eventually dismiss them from relevancy. You don’t think content matters? Below are some digital statistics to observe:

• 92% of online consumers don’t intend to buy during a first visit
• Nearly half of consumers won’t spend time with branded content if it’s not relevant to their interests
• 46% of marketers say photography is critical to their current marketing and storytelling strategies
• 88% of consumers say that, personally, relevant content improves how they feel about a brand
• 60% of consumers feel more positive about a company after reading their custom content

With that said, customers will not come to your website or your social platforms if your content (i.e., articles, videos, or podcasts) aren’t any good. Therefore, individuals need to be strategic about their content.

Businesses need to write good content that matters to their constituency. With that said, organizations should think in the best interest of its target audience. When I wrote my first book My Cup Runneth Over: Setting Goals for Single Parents and Working Couples, my goal was to assist working families with the issues of how to balance work and family. I had a lot of experience with this subject being a working parent.

I wrote lots of content on this subject and got plenty of attention from the media. People were amazed at my publishing accomplishments. It changed my life. I was asked to speak at events. Co-workers wanted my advice. The audience wanted to listen to my messages. Since that time, I have given insights to thousands of people.

This new market success was due primarily because my content was focused on a critical problem that appealed to a specific group of people. In fact, becoming an author is one of the quickest ways to be recognized as an expert in a field or industry. Sadly, many businesses undervalue a well-written piece.

Content marketing allows businesses to develop content relevant to their audience. Content marketing can be defined as “a form of non-traditional marketing communications whereby a brand produces or designs contents in various forms (e.g., text, images, video, audio) and disseminates that content to targeted audiences or customers.”

Today’s marketers understand that good content is essential for their brand awareness and market sustainability. In fact, marketers like to utilize content marketing in social media platforms for the following reasons: (a) High level of control over content design; (b) Low cost of content dissemination; (c) Increased opportunities for audience interactivity and engagement; and (d) Increased opportunities for real-time feedback.

Jeff Larson and Stuart Draper, authors of Digital Marketing Essentials, argue that customers do take notice of content on organizations’ websites. They explain, “For good or ill, consumers are talking online about companies’ brands. Online review sites, directories, social media sites, Wikipedia, blogs, and forums all allow users to express their opinions about a brand… This content can appear in so many places online that it is impossible to monitor this conversation by visiting each site and sifting through the billions of comments left by web users.”

Given the high risk of failure, businesses should not be careless in creating content for their customers. If individuals do not have the talent nor the foresight for developing content, they should consider to just contract this talent out. Even when businesses have the necessary skill set, they must make sure their content is effective and efficient.

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In the book Digital Minds: 12 Things Every Business Needs to Know About Digital Marketing, the authors stress the importance of good content: “Customers are online and looking for products, services, and solutions to their problems. It’s up to you to grab customers first (and make no mistake – the competition from other companies trying to do just that is huge.” The authors offer the following steps to create great content for customers:

• Focus on your specific target audience.
• Solve the problems that your customers care about.
• Become a trusted source to address their problems.
• Write fresh content.
• Make it easy for them to shop with you.

With the high stakes for today’s businesses, organizations can stand out in the crowd with good content on all of their social media platforms. Adding content marketing into a seller’s arsenal of marketing tools can provide relevant, useful content to customers. This article demonstrated that good content is essential in a digital world.

Today’s marketers are constantly developing content to meet the needs of their constituents. If companies do not take the development of good content seriously, they will not be able to compete with a more demanding and engaged customer base. Pray that it is not too late.

© 2018 by D. D. Green

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