University Research Equips Small Businesses in the Gig Economy

Oklahoma researchers reveal research about the gig economy that can help small businesses to grow.

How do today’s small businesses find dependable, quality help during a pandemic?  An Oklahoma university has answered this question. Recently, the Management and Economics Research Journal published this case study, “The Gig Economy: A Case Study Analysis of Freelancer.com,” by a collaborative team at Oklahoma Baptist University (OBU). This research evaluated Freelancer.com, one of the largest freelance websites on the globe. 

In this research, I worked with a respected scholar – Dr. Xan Polk who serves as associate professor of management and marketing at King Union’s Knoxville campus (TN). The other authors who contributed significantly to this study are my former students, Kelsey Doughty, Michelle Carr, and Devan Costa-Cargill; they are OBU MBA graduates. My inquisitive students produced the initial research as a class assignment in one of my graduate classes. Additionally, Heidi O’Donnell, who is a doctoral student at Liberty University and a former graduate student of mine, also contributed to this work.

Meet Our Research Team

Dr. Xan Polk, Ms. Michelle Carr, Ms Kelsey Doughty, Ms. Devan Costa-Cargill, and Mrs. Heidi O’Donnell (pictured in order below)

Although I was heavily involved in this study, I know the significance of this research for small businesses. I enjoyed working with my research team. I was honored to work with these brilliant ladies. This work on the gig economy is needed especially during this pandemic. Most small businesses have limited resources, struggling to find quality employees. Yet, freelancers can infuse new energy into a business. Therefore, this research can be very beneficial to today’s small businesses by leveraging the power of the gig economy to secure great freelance talent to maximize their performance.

With the onslaught on Covid in 2020, most businesses relied on digital platforms. Some businesses operating remotely could not locate local talent to meet their needs. Welcome to the New Normal. The gig economy is transforming societies across the globe. Freelancer.com promises experts representing every technical, professional, and creative field on its platform serving over 47 million users that project managers will find freelancers seeking work.

Most Americans are familiar with Uber and Airbnb in the freelance industry. However, there are lots of more businesses operating on Freelancer.com. According to one study, there are about 1.1 billion freelancers across the globe. Yet, finding the right freelancers is a difficult task because there are too many options on freelance websites. Some websites provide inferior or poor-quality service providers. Therefore, buyers need to beware. 

In closing, this case study was significant during Covid-19 because the research will assist future scholars and practitioners with freelance websites like Freelancer.com in the gig economy.

For more information about the research, visit here

If you want more information about how this  research can assist your organization, please contact me at drdarylgreen@gmail.com.

About Dr. Daryl Green:

Dr. Daryl D. Green provides consulting, guidance, and management training for today’s small businesses. Dr. Green is the Vice President of Marketing at AGSM Consulting LLC. In 2016, he retired as a Senior Engineer in the federal sector. He is also the Dickinson Chair at Oklahoma Baptist University. His research addresses practical ways to address societal and business problems.  Additionally, he has assisted over 100 small businesses across the nation with marketing and management expertise. Dr. Green has over 25 years of management experience and has been noted and quoted by USA Today, Ebony Magazine, and Associated Press. If you would like more information about this article or business assistance, please contact Dr. Green at drdarylgreen@gmail.com or visit http://www.drdarylgreen.com.

Growing Your Small Business With Fiverr.com: Tapping into the Gig Economy

Bringing in a New Year creates a sense of renewal and opportunities. Yet, many small businesses have a ‘wait and see’ attitude riddled by uncertainty and unpredictability of the future. Most organizations have limited resources and must be cautious about their business growth. If you own a small business, what could you do with an extra stack of cash in your pocket by reducing your expenses while improving the quality of your goods and services? Over the last few years, I have been researching the freelance market in order to assist small businesses with the resource deficiencies that most organizations face.

With uncertainty in the market and competition at a peak, most organizations should rethink their business strategies. December’s outlook was not entirely positive. The fourth-quarter marked the worst start for stocks in 10 years. Many experts are skeptical about the economy for several reasons including: failure of popular tech stocks and the fallout from the trade fight between the U.S. and China. There is a weakening global economy that is wreaking havoc to U.S. companies. According to the Commerce Department in December, U.S. factory outputs were showing signs of slowing down. All of these realities demonstrate that businesses are not safe by maintaining the status quo. Things are changing… like it or not. One of the glaring trends was a search globally for talent. While Fortune 500 Companies have the financial strength for this international initiative, most small businesses could not do this… until now.  In this discussion, we examine how today’s small businesses can leverage the power of the gig economy to secure great freelance talent to maximize their performance. Continue reading